Amber Underfloor Heating has announced what the company describes as a market-leading 20-year SecureFloor Warranty, which covers its core electric underfloor heating products.
A specialist in underfloor heating, Amber provides a wide range of underfloor heating products through a network of stockists across the UK and Ireland. The business has been a key supplier to the trade through the retail sector for over 35 years.
The underfloor heating firm announced an update to its warranty in December 2024, introducing a new 20-year SecureFloor Warranty which covers its electric mats and electric cables, protecting their customers against damage to the product and any damage to the floor covering as a result of a fault.
“We always strive to deliver the very best for our customers and our new warranty is a testament to that! We are confident that we have the highest quality product available, this is why we have launched the new 20-year SecureFloor Warranty. This new service not only covers the product, but also replacement of the floor itself, in the unlikely event a manufacturing fault should be found with the product” says Steven Rooney, director of Amber Underfloor Heating.
If an underfloor heating system needs replacing, the floor above it will need to be replaced too, which can be a frustrating and costly experience for customers that are not covered by many of the warranties currently on the market.
Amber says its new 20-year SecureFloor Warranty is designed to ensure both customers and trade professionals are confident that they are fully protected when using Amber products – not just for the product but for the entire installation and beyond.
“This new warranty reflects our ongoing dedication to understanding what our customers are looking for, providing the exceptional products and unparalleled service they want. By addressing a concern that our customers have, and offering a solution that goes beyond industry norms, we’re proud to stand out as a leader in the market” says Rooney.
As electric underfloor heating becomes ever more popular for new build developments, as well as refurbishments, the company says, the 20-year warranty is double the NHBC warranty, giving housebuilders the peace of mind that the system is designed for longevity.
Amber says it has been a leader in underfloor heating for over three decades. The company offers both wet and electric underfloor heating systems which are used for a wide range of commercial and residential projects across the UK and Ireland.
Its products are supplied by stockists including electrical and plumbing wholesalers, distributors and kitchen, bathroom and tiling showrooms who provide underfloor heating solutions to tradespeople.
In addition to its extensive range of Amber branded products, the company says it is the UK and Ireland’s largest supplier of DEVI products.
www.amberufh.co.uk
