DTW Ceramics, the specialist tile and bathroom company, has recently expanded the Trade side of the business, by opening a large Trade Outlet next to the company’s tile showroom in Portsmouth.
In response to the growing demand for products, DTW have expanded their Trade Outlet from a small trade counter to a new premises with over 7,000 sq ft of trading space.
Andy Rutter, Managing Director, comments: “We realised sometime ago that we were out-growing our current premises and were unable to offer our customers the range of products required. After purchasing the new building for the Trade side, we worked tirelessly over a seven week period, reshaping, designing and decorating the interior. Our goal wasn’t just to offer our customers a comprehensive range of tiling products but also a pleasurable shopping experience.”
“There’s nothing else like it in the area, and we are confident that this can cement our market leader status.”
The Open Day launch was held on 25th October. DTW enjoyed a great response, and the event was very busy.
Going forward, the trade outlet offers free hot drinks and provides a seating area where customers can wait while their orders are completed.
DTW have more than doubled the number of products on offer, including a wider range of adhesives and grouts from leading brands such BAL, Ardex, and Mapei.
The essential tools selection has also increased, offering a much wider range of both hand and power tools, from top brands such as Rubi and Genesis.
To improve the level of service, the facility features a larger collection point area so that fork lift palletised products can be fork lifted directly onto traders’ vehicles.
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