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What Do Specifiers Want?

July 2017

NBS’ latest survey focussed directly on what specifiers expect from building product manufacturers in 2017 and beyond.  NBS received over 500 responses to the survey, from a wide variety of roles and practice sizes, with 70% of respondents involved in selecting and/or researching construction products during the specification process.

“It’s no understatement that this was possibly one of our most sought-after reports for manufacturers when we last ran it in 2012,” says NBS Chief Executive, Richard Waterhouse.  “The fact that we continue to receive requests from manufacturers to access the report, even in the subsequent years where we have seen a lot of changes within the industry, meant that we needed to update this information to reflect the changes in processes and attitudes towards creating specifications in this digital landscape.”

The report includes questions around what influences product selection, how important performance criteria is and when specifiers are considering products when writing specifications.

Head of Research, Analysis and Forecasting at NBS, Adrian Malleson, said: “We know that specifications remain an essential document for the industry, and we know what issues specifiers continue to get frustrated with when it comes to this process. From the report, manufacturers can understand how they can help specifiers deal with the issue of product substitution, the top 10 factors they consider when specifying products and what support they’re looking for as we move towards a future of collaborative specifications.”

Building product manufacturers and distributors can have access to a free download.  To access the report, visit www.thenbs.com/whatspecifierswant17

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