DTW Ceramics, the multi-faceted ceramic tile business, has placed an order with Blue Rock Systems for the Intact iQ system.
Portsmouth-based DTW supply both local trades and retail customers, as well as distributing to tile merchants across the UK. They also boast a large and growing contracting business, A G Rutter Ltd, that provides supply and fit services to large construction projects. The final element of the enterprise is a successful website called Target Tiles, that supplies retail customers nationwide.
After enjoying sustained success across the group in recent times, DTW engaged with Blue Rock Systems to discuss the Intact iQ system. The company needed a package that was both flexible and modern, but also functionally deep. Intact iQ provides all the elements to supply a Tile Merchant/Distribution business as standard, but also offers a modern REST API for website integration, as well as functionality to handle their contracting business.
After reviewing most of the dedicated software suppliers to the tile industry, DTW Group selected Intact iQ from Blue Rock Systems as it provided one, easy-to-use, solution for all of their requirements.
Andy Rutter, Founder and Managing Director, commented: “Blue Rock really have a fantastic product with the Intact iQ system. Our business model here is very varied and we needed a product and supplier who really understood us and could handle all of these elements.”
"What we have seen in Intact iQ is the ability to automate and streamline many of our existing processes, not only to make us efficient as possible but also to further enhance our reputation for customer service – with notifications and events being relayed to the customer automatically based on rules that we set.”
“In Blue Rock we found a software partner that really understood what we need and we are all very excited to get the system installed and look forward to gaining the efficiencies and benefits that the Intact iQ system is clearly going to bring to us.”
For more information on Blue Rock Systems and the Intact iQ system, call 0800 082 0403.
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