STS is now ISO 9001:2015 accredited. ISO 9001:2015 is an international standard that specifies the requirement of a Quality Management system. Companies that hold the ISO 9001:2015 accreditation are able to demonstrate the ability to consistently provide products and services that meet both customer and regulatory requirements.
STS was keen to achieve this accreditation as it fits with the company’s ethos of constant improvement. It will help STS identify areas in which it can change to be more effective; be that in terms of services or new product developments.
The standard also highlights the importance of customer feedback for a business, so let STS welcomes comments from the UK tiling trade.
Mark Whitefield (right) of ISOQSL is shown here presenting Eddie Burrowes, STS’s Managing Director with the certification.
More at www.sts-uk.com
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